Terms of service

Important service information

We provide private application assistance only. We are not a government department or part of any government authority. We do not claim government registration, authorisation, affiliation or endorsement as a service centre.

We help with form preparation, document organisation and submission assistance where permitted. Only the relevant authority can issue official documents or approve an application. Approval, eligibility and processing time are not guaranteed by us.

You may apply directly through the relevant official website. Our assistance is optional. Our service charges are separate from any official government or third-party fees. Confirm the scope, charges and cancellation or refund terms with our team before payment.

Provide accurate information and only documents needed for your request. Do not share passwords or OTPs. Complete identity verification yourself on the official website. We do not create, alter or certify official documents.

A Completed enquiry means our agreed assistance is finished; it does not mean government approval. A payment receipt confirms money received by this private business, not payment received by a government authority.

Physical copies are provided only where available. Delivery or collection arrangements and charges must be confirmed. Courier status is entered by our team; the carrier tracking link may show more recent information.

For corrections, service concerns or refund requests, contact the business using the contact details on this website. These terms do not exclude rights available under applicable law.